Airbnb Co-Hosting & Management Services

What Each Service Actually Includes

Full Co-Hosting & Property Management

This is our ongoing partnership tier, designed for owners who want their short-term rental to run without their daily involvement. We act as your co-host on Airbnb, VRBO, or whichever platforms you list on — which means we operate inside your existing accounts rather than moving your listing somewhere new. You keep ownership of the listing, the reviews, and the payouts.

Day to day, we handle guest communication from the first inquiry through post-checkout follow-up: answering questions, sending check-in instructions, resolving issues mid-stay, and requesting reviews afterward. We manage your calendar and booking settings, coordinate your cleaners between stays, and dispatch maintenance when something breaks. We monitor your pricing against local demand and seasonality, and recommend adjustments — you approve them.

We also keep the listing itself healthy: refreshing the description, reordering photos, updating amenities, and watching the metrics that affect your placement in Airbnb search results and your standing toward Superhost status.

What this does not include: we do not perform cleaning or maintenance ourselves — we coordinate the vendors who do, and you can keep the ones you already use. We do not hold your payouts; Airbnb and VRBO pay you directly. We do not handle licensing, permits, tax filing, or insurance claims, though we will flag anything we notice.

Vacation Coverage

Vacation Coverage is short-term co-hosting for owners who normally self-manage but need to step away — a trip, a busy season at work, a family situation, or simply a stretch where you cannot be responsive to guests. Rather than pausing your calendar and losing the bookings, you hand the operational side to us for a defined window.

During coverage we take over guest messaging, monitor incoming bookings and calendar conflicts, coordinate turnovers with your existing cleaners, and handle maintenance or emergency situations as they come up. We work from your established house rules, check-in process, and vendor list, so guests experience the same stay they would have with you.

When your coverage window ends, we hand everything back with a summary of what happened while you were away — bookings taken, issues resolved, anything that needs your attention. There is no ongoing commitment; owners often use this seasonally and return to self-managing in between.

What this does not include: long-term pricing strategy or listing optimization work, which belong to the full co-hosting tier. Coverage is about keeping your rental running smoothly and your guests well cared for during a specific period.

Listing Optimization

Listing Optimization is a one-time audit for owners who want to keep managing their own property but suspect their listing is underperforming. If your views are low, your conversion is weak, or your bookings have plateaued while comparable properties nearby stay full, this is the diagnostic.

We review the listing the way a prospective guest sees it: the cover photo and image sequence, the title and description, your amenity selections, your house rules, your cancellation and minimum-stay settings, and your pricing relative to genuinely comparable listings in your market. We also read through your recent reviews for recurring themes that may be quietly costing you bookings.

You receive a written report with prioritized, specific recommendations — not general advice, but the changes we would make to your listing and why, ordered by expected impact. You implement them yourself, or you can bring us on for full co-hosting afterward if you would rather not.

What this does not include: we do not implement the changes for you under this service, and it does not include professional photography — though the report will tell you honestly if your photos are the bottleneck.

How Onboarding Works

Every engagement starts with a conversation rather than a contract. You tell us about the property, where it is listed, how it currently performs, and what is taking up your time. We tell you which tier fits, what it would cost, and what we would prioritize first. If it is not a fit, we will say so.

If you move forward, we walk through your property details, house rules, vendor contacts, and access instructions, then get added as a co-host on your listing platforms. We review the listing before taking over guest communication so that we are not learning your property in front of a guest.

Pricing depends on the property, the platforms it is listed on, and the level of support you need, so we quote after that first conversation rather than publishing a flat rate that would be wrong for most owners. Terms are month to month for ongoing co-hosting — we would rather earn the next month than lock you into a year.